Terms & Conditions

Terms & Conditions

Welcome to the website of Ray’s Automotive Group, Inc.. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Website Use

The content on this website is provided for general informational purposes only. While we strive to keep all information accurate and up to date, we make no guarantees regarding the completeness, accuracy, reliability, or availability of any information, services, pricing, or content found on this site.

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights or restrict the use of this website by any third party.

2. Services

Ray’s Automotive Group, Inc. provides automotive collision repair, mechanical repair, vehicle calibration services, and related automotive services.

All estimates, repair timelines, and service recommendations provided through this website or in person are subject to inspection, parts availability, insurance approval, and additional findings during the repair process.

3. Estimates & Pricing

Online or verbal estimates are preliminary and may change after a full vehicle inspection or teardown process. Additional damage discovered during repairs may result in supplemental charges.

We reserve the right to modify pricing, services, or promotions without prior notice.

4. Warranty Information

Warranty coverage, if applicable, is limited to the terms provided in writing at the time of service. Warranty coverage may vary depending on the type of repair, parts used, and manufacturer guidelines.

Damage resulting from misuse, neglect, accidents, modifications, or normal wear and tear is not covered under warranty.

5. Insurance Claims

We may assist customers with insurance claims; however, customers remain responsible for understanding their insurance coverage, deductibles, rental limitations, and claim requirements.

Ray’s Automotive Group, Inc. is not responsible for delays caused by insurance companies, third-party vendors, shipping carriers, or parts suppliers,

6. Intellectual Property

All content on this website, including text, logos, graphics, images, and branding, is the property of Ray’s Automotive Group, Inc. unless otherwise noted. Unauthorized reproduction or use of website content is prohibited.

7. Limitation of Liability

Under no circumstances shall Ray’s Automotive Group, Inc. be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance on information provided on this website.

8. Third-Party Links

This website may contain links to third-party websites for convenience or informational purposes. We do not endorse or assume responsibility for the content, policies, or practices of any third-party websites.

9. Privacy

Your use of this website is also subject to our Privacy Policy. By using this website, you consent to the collection and use of information as outlined in our Privacy Policy.

10. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of this website following any changes constitutes acceptance of those changes.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Ray’s Automotive Group, Inc.
137 Terryville Road, 

Bristol, CT 06010
860-583-9273