ADAS CALIBRATION

ADAS Calibration Release, Waiver & Hold Harmless Agreement

Customer acknowledges that Advanced Driver Assistance Systems (“ADAS”) consist of highly sophisticated electronic safety systems that rely upon cameras, radar units, lidar sensors, steering components, suspension geometry, vehicle alignment, control modules, software programming, and other vehicle systems that may be affected by collision damage, prior repairs, wear and tear, aftermarket modifications, environmental conditions, or manufacturer limitations.

Customer further acknowledges and agrees that ADAS systems include, but are not limited to:

• Automatic Emergency Braking
• Adaptive Cruise Control
• Lane Keep Assist
• Blind Spot Monitoring
• Parking Assistance Systems
• Collision Warning Systems
• Traffic Sign Recognition
• Driver Monitoring Systems
• Autonomous or Semi-Autonomous Driving Features

By authorizing service, calibration, diagnostic work, scanning, programming, or repairs at Ray’s Automotive Group, Inc., customer expressly agrees to the following:

1. No Guarantee of ADAS Performance

Customer understands and acknowledges that no repair facility, calibration facility, vehicle manufacturer, or technician can guarantee the future operation, reliability, or performance of any ADAS feature under all driving conditions or circumstances.

Calibration procedures are performed based upon available OEM information, software access, equipment capabilities, and vehicle condition at the time of service only.

2. Customer Responsibility for Vehicle Condition

Customer acknowledges that successful calibration depends on numerous vehicle conditions outside the control of Ray’s Automotive Group, Inc., including but not limited to:

• Structural integrity
• Proper wheel alignment
• Suspension condition
• Tire condition and inflation
• Prior accident history
• Electrical system integrity
• OEM software functionality
• Sensor mounting integrity
• Aftermarket parts or modifications
• Undiscovered or hidden damage

Customer accepts full responsibility for any pre-existing condition or subsequent issue that may affect ADAS functionality.

3. Declined Repairs or Procedures

If customer declines any recommended:

• OEM repair procedures,
• calibrations,
• diagnostic scans,
• wheel alignments,
• programming,
• module replacement,
• OEM parts,
• sublet services,
• or additional repairs,

customer fully assumes all risks associated with the operation of the vehicle and any resulting ADAS malfunction, limitation, failure, or inaccuracy.

4. Waiver of Liability

Customer expressly releases, waives, discharges, and covenants not to sue Ray’s Automotive Group, Inc., including its owners, officers, employees, technicians, affiliates, subcontractors, insurers, successors, and agents, from any and all liability, claims, demands, damages, actions, causes of action, costs, expenses, attorney fees, losses, or injuries of any kind, whether known or unknown, arising out of or related to:

• ADAS calibration procedures,
• diagnostic procedures,
• repair recommendations,
• calibration results,
• future ADAS operation,
• system malfunctions,
• warning lights,
• sensor inaccuracies,
• vehicle accidents,
• bodily injury,
• property damage,
• death,
• or any alleged failure of vehicle safety systems.

This waiver applies regardless of whether such claims arise in contract, tort, negligence, strict liability, product liability, or otherwise, except where prohibited by applicable law.

5. Indemnification

Customer agrees to indemnify, defend, and hold harmless Ray’s Automotive Group, Inc. from and against any and all third-party claims, lawsuits, liabilities, damages, judgments, settlements, costs, and attorney fees arising from:

• operation of the vehicle after repairs,
• customer-declined recommendations,
• altered or modified vehicle conditions,
• subsequent collisions,
• or alleged ADAS system failure.

6. Driver Responsibility

Customer acknowledges that ADAS features are driver-assistance technologies only and are not substitutes for attentive, lawful, and safe vehicle operation. Driver remains solely responsible for maintaining control of the vehicle at all times.

7. Binding Agreement

Customer acknowledges that they have carefully read and fully understand this Agreement, have had the opportunity to ask questions, and voluntarily accept all terms and conditions contained herein.